Enterprise Customer Success Manager at Harvey

This role is designed for experienced professionals coming from top-tier management consulting, Big Law, or enterprise SaaS who have managed large-scale technology deployments. You need the credibility to act as a prescriptive advisor for sophisticated legal and professional services clients. **What makes it worth a look...** The compensation is high for this role, and you'll be joining a high-profile startup with significant market traction and elite venture backing. It is a chance to work at the intersection of agentic AI and legal tech during a period of rapid category definition. **You might be a good fit if you...** * Have a background at a firm like McKinsey, BCG, or a major global law firm. * Are comfortable navigating the high-pressure environment of White Shoe legal clients. * Can use data and adoption metrics to prove ROI and secure renewals. * Enjoy being on the ground training end-users to change their daily habits.