Enterprise Customer Success Manager (French speaker) at Canonical

This role is designed for a senior customer success professional with at least 5 years of experience in the IT sector and a deep understanding of infrastructure

Work type: remote

Location: Home based - EMEA

Type: Full-time

This role is designed for a senior customer success professional with at least 5 years of experience in the IT sector and a deep understanding of infrastructure technology. Since this is a French-speaking role, you must be native-level in French and fluent in English. It is ideal for someone who enjoys technical storytelling and can confidently navigate conversations about cloud computing, Linux OS, and data center migrations with both developers and C-suite executives. As a remote-first organization since 2004, this company offers a highly mature distributed work culture. Standout perks include a $2,000 annual personal development budget, performance-driven bonuses, and twice-yearly in-person team "sprints" at various global locations. You will have the opportunity to serve as a strategic partner for high-potential accounts, directly influencing product roadmaps for one of the most significant open-source projects in the world. **You might be a good fit if you...** * Are a native French speaker living in the EMEA region. * Have a strong technical grasp of Ubuntu, OpenStack, Kubernetes, or similar cloud technologies. * Enjoy the balance of proactive account growth and reactive technical advocacy. * Thrive in a high-standard environment that values "disciplined" business review processes.

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