This role is designed for a seasoned sales veteran with at least 12 years of experience, specifically within the CCaaS or SaaS landscapes. You should be a "busi
Work type: remote
Location: United States (Remote)
Salary: $75,300 – $145,900/yr
Type: Full-time
This role is designed for a seasoned sales veteran with at least 12 years of experience, specifically within the CCaaS or SaaS landscapes. You should be a "business athlete" who can navigate high-level C-suite negotiations while managing complex, long-term sales cycles. Since this is an Enterprise Account Director position focused on existing accounts, you need to balance a "hunter" mentality with the relationship skills of a trusted advisor. The position offers significant flexibility with a fully remote option for those outside the San Ramon area. While the base salary ranges from $75,300 to $145,900, the total compensation package is highly competitive, including performance bonuses, stock options, and a 100% employer-paid health insurance tier. This is a strategic opportunity to sell cutting-edge AI contact center solutions to a pre-defined list of established customers. **You might be a good fit if you...** * Have a proven track record of selling to organizations with 100 to 3,000+ agents. * Are comfortable self-generating leads through networking and cold-calling within existing accounts. * Excel at upselling AI-driven software solutions to improve operational efficiency. * Thrive in a fast-paced environment and have a documented history of exceeding million-dollar quotas.
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The Enterprise Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The Enterprise Account Director’s primary responsibility is establishing yourself as a trusted advisor. In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9.
A successful Enterprise Account Director must be a self-starter with a closer mentality who will manage the relationships and drive new business while ensuring customer retention.
We are looking for business athletes who are assertive team players - hungry, nimble, and intelligent - with the ability and willingness to close a mix of complex sales cycles, while maintaining the more day-to-day transactional business.
Key Responsibilities:Customer Relationship Management:
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
The US base salary range for this role is below.
$75,300—$145,900 USD