Enterprise Solutions Consultant (Iberia) at five9

This role is designed for a seasoned Presales professional with 8+ years of experience in the Contact Center (CCaaS) or Enterprise Software space. The ideal candidate is a trilingual expert—fluent in English, Portuguese, and Spanish—who can bridge the gap between complex technical AI solutions and C-level business value. You should have a strong grasp of IT infrastructure, CRM integrations, and the emerging landscape of Conversational AI and LLMs. The position offers high autonomy through a fully remote arrangement in Portugal, complemented by a robust benefits package including company shares, a commission scheme, and a 10% flex benefit. It is a high-impact role involving significant travel (40-60%) across the Iberia region to lead high-stakes demonstrations, POCs, and partner enablement sessions. **You might be a good fit if you...** * Have extensive experience designing cloud contact center solutions (IVR, ACD, Omnichannel). * Are comfortable guiding enterprise clients through AI governance and deployment. * Enjoy a "road warrior" lifestyle with frequent travel to meet clients and partners. * Can translate complex technical requirements into winning RFP responses and sales presentations.