Enterprise Support Specialist (Tech Support) at Nuvei

The ideal candidate is a technical support professional with 2 to 3 years of hands-on experience in the payments or fintech sector. You should have a solid gras

Work type: hybrid

Location: Bogotá, Bogota, Colombia

Type: Full-time

The ideal candidate is a technical support professional with 2 to 3 years of hands-on experience in the payments or fintech sector. You should have a solid grasp of REST APIs, SDKs, and advanced SQL to troubleshoot complex production issues for global enterprise accounts. **What makes it worth a look...** This role offers a chance to work for a major Canadian fintech player while enjoying a hybrid schedule in Bogotá. The package includes comprehensive medical insurance and paid sick time, which provides more stability than many standard contractor roles in the region. **You might be a good fit if you...** * Have professional experience navigating Salesforce and performing deep-dive log analysis. * Can explain technical nuances to C-level executives and translate client needs for R&D teams. * Are comfortable with SQL and have a basic understanding of web development or programming. * Don't mind joining an on-call rotation or occasional weekend shifts to support global clients.

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