Enterprise Support Specialist (Tech Support) at Nuvei
The ideal candidate is a technical support professional with 2 to 3 years of hands-on experience in the payments or fintech sector. You should have a solid gras
Work type: hybrid
Location: Bogotá, Bogota, Colombia
Type: Full-time
The ideal candidate is a technical support professional with 2 to 3 years of hands-on experience in the payments or fintech sector. You should have a solid grasp of REST APIs, SDKs, and advanced SQL to troubleshoot complex production issues for global enterprise accounts.
**What makes it worth a look...**
This role offers a chance to work for a major Canadian fintech player while enjoying a hybrid schedule in Bogotá. The package includes comprehensive medical insurance and paid sick time, which provides more stability than many standard contractor roles in the region.
**You might be a good fit if you...**
* Have professional experience navigating Salesforce and performing deep-dive log analysis.
* Can explain technical nuances to C-level executives and translate client needs for R&D teams.
* Are comfortable with SQL and have a basic understanding of web development or programming.
* Don't mind joining an on-call rotation or occasional weekend shifts to support global clients.
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