Ideal for an Epic-certified analyst with at least two years of experience in hospital billing or contract build. You are a specialist who understands revenue cy
Work type: remote
Location: US All States Remote
Salary: $80,000 – $103,000/yr
Type: Full-time
Ideal for an Epic-certified analyst with at least two years of experience in hospital billing or contract build. You are a specialist who understands revenue cycle workflows and feels comfortable troubleshooting system issues in a remote environment. **What makes it worth a look...** Hummingbird offers a fully remote role based in the US with a salary range of $80,000 to $130,000 depending on whether you are placed at the analyst or senior level. They provide comprehensive medical, dental, and vision coverage along with 401(k) benefits and parental leave. **You might be a good fit if you...** * Hold active Epic certifications in Hospital Billing, Professional Billing, Claims, or Contracts. * Have direct experience with fee schedules, contract modeling, or expected reimbursement workflows. * Can manage ticket triage, root cause analysis, and system testing independently. * Possess at least two to five years of dedicated experience in Epic revenue cycle support.
Hi. We’re Hummingbird.
We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.
SummaryResponsibilities
About the Role
Be the calm problem-solver behind the scenes—support Epic stability and revenue cycle workflows that patients and staff rely on.
We’re hiring up to 3 Epic service delivery roles focused on Hospital Billing (HB) and Hospital Billing Contracts. This is hands-on, operational work: you’ll spend your time resolving tickets, handling break-fix issues, and delivering small optimization projects that keep Epic HB running smoothly for the client’s teams—and for the patients they serve.
In the Hospital Billingspace, that means working within Resolute HB: charge routing and edit management, claim creation and hold workflows, remittance posting, denial and follow-up queues, and the configuration that keeps billing moving without unnecessary friction. If you’re in an HB Contracts role, your work centers on payer contract build—fee schedules, contract modeling, expected reimbursement, and making sure the system accurately reflects what the client has negotiated.
A typical day includes a steady flow of requests and problem-solving: you’ll triage and troubleshoot incoming tickets, dig into workflows and build to find root cause, coordinate with client stakeholders to confirm needs and priorities, and document changes so fixes are traceable and repeatable. Depending on level, you’ll either focus on reliable execution with growing autonomy or lead more complex work—anticipating downstream impacts, guiding decisions, and mentoring others.
How levels are determined: We’ll align title based on scope, independence, complexity, and your Epic revenue cycle build/support experience.
We are seeking to 1-2 Analysts and 1-2 Senior Analysts, and each candidate will be evaluated based on their skills and experience to be placed at the appropriate level.
### What You’ll Do
(Exact scope varies by specialization and level—this is the shared core.)
Required & Desired Skills
### What You’ll Bring
Certification requirements
To support patients and each other, this role requires your full attention during scheduled work hours. Our Outside Employment Policy doesn’t allow overlapping work or “job stacking,” so any outside work must happen fully outside your Hummingbird schedule.
### Why You’ll Love Working Here
We’re on a mission to make healthcare more human, and that includes how we support our people. You’ll find clarity in expectations, connection in how we work together, and real opportunity to grow your skills over time. We invest in development because we want your work here to lead somewhere meaningful.
Please Note: The seniority level of this position may be adjusted during the recruitment process based on candidate skills and experience.
The Hummingbird Approach
We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird: