Escalation Lead/Senior Technical Support Specialist at Autodesk

You're a senior technical support specialist with 5-7 years of industry experience and at least 1 year of team leadership, holding a Bachelor's degree in Design, Engineering, or Infrastructure, or equivalent experience. **What makes it worth a look...** This full-time, on-site role in Bengaluru, India, with Autodesk offers you the chance to manage critical escalations and drive high-priority incidents to resolution, while also influencing product development. **You might be a good fit if you...** * Possess competent knowledge in Revit, Navisworks, and Autodesk Construction Cloud/BIM360. * Have 3+ years of technology and customer support experience. * Are proficient or familiar with Construction and BIM industry needs and workflows. * Can "own" customer issues, troubleshoot, and solve problems effectively.