EverPro - Account Manager (Remote, US) at EverCommerce

You are an experienced Account Manager with at least three years of background in B2B software environments, specifically targeting revenue growth through cross

Work type: remote

Location: Remote- US

Salary: $100,000 – $110,000/yr

Type: Full-time

Summary

You are an experienced Account Manager with at least three years of background in B2B software environments, specifically targeting revenue growth through cross-selling and upselling. Your experience should demonstrate a proven ability to manage full sales cycles and hit quota-based performance targets. **What makes it worth a look...** EverCommerce is hiring for a fully remote position in the US with total on-target earnings between $100,000 and $110,000 annually. You will receive immediate 401k vesting with a 4% match and access to a comprehensive health benefits package starting on your first day. **You might be a good fit if you...** * Have over three years of experience in B2B SaaS account management. * Possess a track record of meeting upsell and cross-sell quotas. * Can demonstrate proficiency using Salesforce for pipeline management and revenue forecasting. * Have direct experience working within field service management or SMB software.

Job Description

EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth.  

Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses. 

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: [https://www.evercommerce.com/about-us/careers/](https://www.evercommerce.com/about-us/careers/)

The Opportunity 

As an Account Managerat EverPro, you'll be a critical driver of our expansion revenue strategy. You'll represent one of our key product brands while having the unique opportunity to unlock growth by introducing customers to complementary solutions across our entire portfolio. This isn't just account management—this is strategic revenue expansion. 

You'll own a portfolio of customer accounts with the mission to maximize their lifetime value through strategic upselling, cross-selling into adjacent EverPro products. The ideal candidate is consultative, commercially savvy, and energized by helping customers discover new ways to grow their businesses while driving meaningful revenue impact for EverPro. 

What You'll DoDrive Strategic Revenue Expansion (Primary Focus) 

• Own and grow your book of business: Drive expansion revenue through strategic upselling of premium features, add-ons, and service packages within your assigned product 

• Cross-sell across the portfolio: Identify opportunities to introduce customers to complementary EverPro solutions that solve adjacent business needs—you're not just selling one product, you're unlocking the full value of our ecosystem 

• Develop account growth strategies: Conduct regular business reviews to deeply understand customer operations, uncover expansion opportunities, and align EverPro's portfolio to their evolving needs 

• Build pipeline and close deals: Maintain a healthy pipeline of expansion opportunities, manage the full sales cycle for upsell and cross-sell, and consistently achieve revenue targets 

• Identify and mitigate risk: Monitor account health signals, proactively engage at-risk customers, and collaborate with Customer Success to implement retention strategies 

• Serve as strategic advisor: Position yourself as a trusted partner who understands your customers' business challenges and can recommend the right combination of EverPro solutions to drive their success 

• Partner with Customer Success: Work closely with CSMs to ensure customers achieve desired outcomes and are positioned for growth within the platform 

• Coordinate with Sales teams: Align on account strategies, hand-offs, and opportunities that span multiple EverPro brands 

• Inform Product & Marketing: Share customer insights, feature requests, and market intelligence to shape product roadmaps and go-to-market strategies 

• Leverage data to drive decisions: Monitor usage metrics, adoption patterns, and leading indicators to identify trends and prioritize high-value expansion opportunities 

• Maintain accurate forecasting: Track all sales activities in Salesforce, provide accurate forecasts of expansion revenue, and report on key performance metrics 

• Optimize your approach: Continuously refine your expansion playbook based on what's working, share best practices with the team, and scale winning strategies 

• 3+ years in Account Management, Sales, Customer Success, or similar revenue-generating roles in B2B SaaS—field service management, home services, or SMB software experience is a strong plus 

• Proven revenue expansion results: Track record of consistently exceeding upsell and cross-sell targets in a quota-carrying role 

• Consultative sales acumen: Ability to uncover business needs, map solutions to customer outcomes, and navigate complex buying decisions 

• Multi-product selling capability: Comfort selling across a portfolio of products or successfully introducing customers to complementary solutions 

• Strong relationship builder: Excellent communication, presentation, and negotiation skills with the ability to build credibility and trust with diverse stakeholders 

• Data-driven and organized: Highly analytical with ability to leverage metrics to prioritize activities, manage multiple accounts efficiently, and forecast accurately 

• Revenue-oriented: You're motivated by targets, energized by closing deals, and understand that customer value and business growth go hand-in-hand 

• Curious and consultative: You ask great questions, listen actively, and think strategically about how to solve customer problems 

• Commercially savvy: You understand SaaS business models, expansion economics, and the metrics that matter (ARR, NRR, expansion rate, etc.) 

• Self-motivated and accountable: You take ownership of your book of business, manage your time effectively, and don't need to be micromanaged to drive results 

• Collaborative team player: You share wins, contribute to team success, and actively help build a high-performing AM culture 

Benefits and Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid 

• Continued investment in your professional development 

• Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 

• 401k with up to a 4% match and immediate vesting 

• Flexible and generous (FTO) time-off 

• Employee Stock Purchase Program 

The on-target earnings compensation (base + commissions) for this position is $100,000 to $110,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

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