EverPro - Growth Product Manager - Customer Engagement Solutions (Remote) at EverCommerce

Ideal for a problem-solver with a background in SaaS product management, this role involves analyzing customer needs and translating them into actionable produc

Work type: remote

Location: Remote- US | Remote (Canada)

Salary: $115,000 – $125,000/yr

Type: Full-time

Summary

Ideal for a problem-solver with a background in SaaS product management, this role involves analyzing customer needs and translating them into actionable product requirements and roadmaps for customer engagement solutions. **What makes it worth a look...** EverCommerce is offering a fully remote position in the US or Canada with a salary of $115,000 - $125,000 per year. This role involves 3-5 weeks of travel annually and provides flexibility in work arrangements. **You might be a good fit if you...** * Have 3+ years of experience in the B2B SaaS product lifecycle. * Possess hands-on experience with APIs and software integrations, including tools like Postman. * Are comfortable working with data pipelines, workflows, and automated systems. * Have experience analyzing metrics and defining product KPIs.

Job Description

# CES(Customer Experience Group) Product Manager:

## About EverCommerce

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. Learn more about our Company, Culture and Values: [https://www.evercommerce.com/about-us/careers/](https://www.evercommerce.com/about-us/careers/)

The CES solution as part of EverCommerce company, seeks a Product Manager to join our growing team. The Customer Experience products(pulseM & Customer Lobby) are aligned with the mission to help our customers grow their business ,ensure a loyal customer base and retain their best employees through our SaaS offerings. 

We focus on two product solution platforms.

 pulseM dealing with reputation management, employee retention, and customer engagement solutions serving home service and medical industries. 

Customer Lobby is focused around direct mail (postcard) & email remarketing to existing customer base within the homerservices vertical.

As part of our team you will be uniquely positioned to drive the product initiatives for both pulseM & Customer Lobby. 

## What are we looking for?






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## General Requirements











## Responsibilities:









## Skill Set / Experience:








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## Location

Remote – US or Canada, with 3-5 weeks of travel annually. The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. This role can be based anywhere in the United States or Canada. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

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## Benefits & Perks








Compensation:  

EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $115,000 - $125,000 USD Per Year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

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