Forward Deployed Software Engineer (AI Agents) at Pallet

This role is ideal for a mid-level engineer (1–5 years of experience) who thrives on "messy" real-world engineering rather than theoretical architecture. You should be a tactical problem-solver comfortable with reverse-engineering legacy APIs, debugging distributed systems, and integrating AI agents into complex logistics workflows. Since this is a "Forward Deployed" position, you need the social and technical confidence to work directly alongside customers at their offices. The compensation is highly competitive ($160k–$200k plus 80th-percentile equity), and the company is backed by top-tier VCs like Sequoia and Bain. While the role is based in NYC or SF with a 5-day in-office culture, it offers high autonomy, catered lunches, and performance-based bonuses tied to successful customer go-lives. It is a high-growth environment where rapid internal promotion is common. **You might be a good fit if you:** * Prefer shipping functional code quickly over perfecting internal abstractions. * Enjoy "detective work" like untangling undocumented APIs and flaky legacy systems. * Are excited about traveling (~25%) to sit onsite with Fortune 500 customers. * Are proficient with TypeScript, Node.js, and browser automation tools like Playwright.