This role is ideal for a "scrappy" mid-level engineer (1–5 years of experience) who thrives on solving problems at the intersection of code and the real world.
Work type: onsite
Location: San Francisco, CA
Salary: $160,000 – $200,000/yr
Type: Full-time
This role is ideal for a "scrappy" mid-level engineer (1–5 years of experience) who thrives on solving problems at the intersection of code and the real world. You should be highly proficient in **Node.js and TypeScript** and enjoy the challenge of reverse-engineering legacy systems or undocumented APIs. Unlike standard backend roles, this position requires a "field engineer" mindset—you’ll be embedding with customers to ensure AI agents actually work in messy production environments. The compensation is highly competitive ($160k–$240k plus equity), positioning pay in the 80th percentile. You’ll join a high-growth startup backed by top-tier VC firms (General Catalyst, Bain) and work in a fast-paced, high-autonomy office environment in SF or NYC. Notable perks include daily catered lunches, travel opportunities (25%), and a clear path for rapid promotion. **You might be a good fit if you:** * Prioritize shipping functional code over building "perfect" abstractions. * Are comfortable traveling to customer sites to debug flaky integrations in person. * Enjoy working with LLM orchestration (OpenAI, Anthropic) and browser automation (Playwright). * Want to work in-office 5 days a week alongside a high-density talent team.
About Pallet
Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.
Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems.
As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company in logistics.
Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech.
### About the Opportunity
We’re hiring one of our first Forward Deployed Software Engineers to embed directly with customers and deploy production AI agents inside some of the world’s largest logistics companies. You will sit alongside customer engineers and operations teams, reverse engineer legacy systems, design pragmatic integrations, and ship AI workflows into messy, real-world environments.
This is not a research or pure backend role. This is a hands-on deployment role focused on getting systems live, keeping them reliable, and owning real-world outcomes.
### How You Will Make an Impact
1. Intro Chat with Recruiting - (30 mins)
2. Technical Screen + Meet and Greet with an Engineer (60 mins)
3. Executive Chat with Bizops Lead or CTO (30-45 mins)
4. Final Interview: deep-dive technical and behavioral interviews (~4 hours)
### Location
San Francisco:Since we're a small team building 0→1 products, we prefer candidates comfortable working in an in-office environment in San Francisco. We typically come into the office 5 days a week. Relocation assistance can be provided for interested candidates.
New York: Satellite office with Pallet employees across engineering, operations, and success—we're seeking to hire and grow out the team here. The team typically comes into the office 5 days a week. Relocation assistance is not provided for our New York office.
Travel: ~25% travel to customer locations
### Compensation
The estimated salary range for this role is $160,000–$200,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and growth opportunities. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.
Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.