Founding User Enablement Specialist (US) at Beam

This role is for a mid-level professional with experience in customer support or onboarding, ideally within a startup environment or working directly with social workers and clinicians. You should be someone who enjoys building processes from scratch and can handle the logistical demands of traveling to US customer sites on short notice. **What makes it worth a look...** You’ll be the first US hire for a high-growth startup using AI to reduce administrative burdens for frontline workers. The package include EMI-qualifying share options, a generous holiday allowance with an extra Christmas break, and unique perks like a six-week sabbatical after three years and a dedicated financial wellbeing coach. **You might be a good fit if you...** * Have experience using Zendesk or similar ticketing platforms. * Are comfortable designing training materials and resources using tools like Canva. * Can travel frequently across the US to lead in-person onboarding sessions. * Want to transition from standard support to a strategy-heavy enablement role.