Fulfillment Associate - Romeoville, IL at Ro

**Who this is for** This role is for reliable, detail-oriented individuals looking to support daily warehouse and shipping operations at Ro’s fulfillment center

Work type: onsite

Location: Romeoville, IL

Type: Full-time

Summary

**Who this is for** This role is for reliable, detail-oriented individuals looking to support daily warehouse and shipping operations at Ro’s fulfillment center in Romeoville, IL. **Key highlights** You will play a vital role in ensuring that patient health goals are met through the accurate, timely packaging and shipment of orders within a fast-paced, safety-focused environment. **You might be a good fit if you...** - Can accurately pack orders and maintain organized inventory levels according to strict SOPs. - Are comfortable operating manual pallet jacks and lifting up to 50 lbs. - Thrive in a high-volume facility while maintaining a focus on safety and order accuracy. - Are a punctual, proactive team player who can help meet daily shipping targets.

Job Description

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.

Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.

As a Fulfillment Associate, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.

In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.

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As a Fulfillment Associate, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, with a primary focus on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients.

In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility. You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.

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