Future Opportunities: Payroll Advocate at Gusto

This is a **talent pipeline posting** for experienced customer success and payroll professionals looking to join a major HR tech platform in **2026**. It is ideal for mid-level candidates with 3–6 years of experience in customer-facing roles, specifically those who have at least one year of direct payroll experience and are comfortable using AI-assisted tools to manage complex client needs. The role offers a competitive hourly rate of **$21–$35** and follows a hybrid schedule (2–3 days in-office) in Denver, Chicago, or Phoenix/Scottsdale. This is a "future opportunity" role, meaning the company is collecting resumes now to build a pool of qualified candidates for next year’s hiring cycle. **You might be a good fit if you:** * Have at least 1 year of professional experience specifically in **Payroll**. * Are comfortable navigating a hybrid work model in Denver, Chicago, or Phoenix. * Enjoy "consultative" support, such as managing accounts via Zoom and phone rather than just answering tickets. * Have experience with tech stacks like Salesforce, Google Suite, and Chili Piper.