General Manager, Messaging at Relay

This role is designed for a seasoned B2B SaaS leader with at least 8 years of experience who understands the Shopify ecosystem and can manage a multi-product portfolio. You should have a track record of stabilizing legacy software while simultaneously building new AI-driven agentic products from the ground up for high-volume merchants. **What makes it worth a look...** You get full P&L ownership of a division that already moves $1 billion in merchandise, plus the autonomy to run an innovation lab for new AI tools. The package includes practical perks like a work-from-home stipend, co-working space allowance, and mental health reimbursement. **You might be a good fit if you...** * Have experience managing middle managers across sales, product, and success functions. * Understand agentic workflows and how LLMs are currently disrupting traditional MarTech. * Can navigate the "Zero-to-One" phase by validating new product hypotheses in two-week cycles. * Are comfortable overseeing products for merchants doing $5M to $500M in annual GMV.