This role is ideal for a mid-career data professional (3–5 years of experience) who enjoys the intersection of marketing and sales. You should have a strong com
Work type: hybrid
Location: San Francisco, California
Salary: $153,000 – $182,750/yr
Type: Full-time
This role is ideal for a mid-career data professional (3–5 years of experience) who enjoys the intersection of marketing and sales. You should have a strong command of SQL and BI tools, but more importantly, an understanding of the B2B customer journey. If you’re skilled at translating complex funnel data into actionable strategies for marketing and event teams, you’ll thrive here. The compensation is highly competitive for a mid-level role, ranging from **$153k to over $182k**, plus equity and bonuses. While the role requires being in the San Francisco office three days a week, it offers premium benefits like regular compensation reviews and comprehensive family/parental support. It’s a chance to work at a leading AI-driven company during a major industry shift. **You might be a good fit if you...** * Expertly navigate SQL and BI platforms (Tableau/Looker) to build performance dashboards. * Understand GTM mechanics, specifically how "integrated campaigns" influence pipeline and conversion. * Can explain *why* a cohort is underperforming to a non-technical stakeholder. * Prefer working in a high-intensity, fast-paced environment where your insights directly impact spend and strategy.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
## What’s the opportunity?
As part of the GTM Analytics team, you will provide data-driven insights that support integrated go-to-market campaigns and events. This role focuses on helping GTM teams understand performance across multi-channel programs and events, ensuring clear visibility into impact across the funnel.
You will partner closely with cross-functional GTM teams to support planning, execution, and measurement of integrated initiatives.
## What will I be doing?
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our [core values](https://www.intercom.com/careers).
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.