**Who this is for** This role is for a seasoned communications leader with extensive experience navigating complex, regulated environments, ideally within healt
Work type: remote
Location: Remote
Salary: $251,200 – $314,000/yr
Type: Full-time
**Who this is for** This role is for a seasoned communications leader with extensive experience navigating complex, regulated environments, ideally within healthcare, consumer tech, or fast-growth startup sectors. **Key highlights** You will serve as the first Head of Communications, defining the strategy to amplify Headway’s mission across diverse audiences including patients, providers, and investors while protecting the brand’s reputation in the evolving mental healthcare space. **You might be a good fit if you...** - Have 14+ years of professional communications experience with at least 7 years in a management capacity. - Possess a proven track record of crafting and leading corporate, consumer, and product narratives. - Are adept at navigating sensitive industry dynamics and managing crisis-level reputation planning. - Excel at translating complex business initiatives into influential stories that drive market share and internal alignment.
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
About the Role
We are looking for our first Head of Communications to join Headway at a pivotal time for our company. In this role, you will lead a team responsible for defining, shaping and amplifying Headway’s story among a diverse set of audiences - patients, providers, payers, investors and employees - establishing Headway as the trusted leader in the mental health category. You will report to the Head of Brand, PMM & Communications and your team’s work will span corporate, product, consumer, financial and internal communications.
As a masterful storyteller, you will be responsible for taking complex business initiatives and turning them into stories that are easy to understand, dynamic, memorable and influential in the market. Given the nature of our industry, you’ll rely on your strong instincts and problem-solving skills to help us navigate highly regulated, sensitive dynamics. And as someone who loves the art & science of the job, you’ll leverage data, creativity and innovation to continue pushing the team forward, finding new ways to seize share of voice, drive key messages and foster positive sentiment in the market.
You Will:
The expected base pay range for this position is$251,200 - $314,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.