**Who this is for** An experienced product executive with 10+ years of leadership experience looking to drive strategic AI integration across onboarding, suppor
Work type: remote
Location: Remote, USA
Salary: $278,000 – $445,000/yr
Type: Full-time
**Who this is for** An experienced product executive with 10+ years of leadership experience looking to drive strategic AI integration across onboarding, support, and growth systems within the restaurant technology sector. **Key highlights** You will lead the transformation of customer experiences into intelligent, AI-native systems, balancing high-level executive strategy with hands-on technical experimentation to drive retention and revenue. **You might be a good fit if you...** - Have a proven track record of scaling product teams and driving measurable revenue impact. - Possess strong analytical fluency in funnels, experimentation design, and data-driven decision-making. - Have direct experience building AI-powered systems or automation-heavy product ecosystems. - Are comfortable influencing cross-functional leaders and stakeholders without direct authority.
About Toast 🍞
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As AI reshapes software, we believe the entire go-to-market experience, from onboarding, to support, to growth needs to be reimagined as well. We’re looking for a hands-on product leader to reinvent these domains with AI at the center.
About this Role
As Head of Product for GTM Experiences you will lead the transformation of onboarding, support, and product-led growth into intelligent, AI-native systems that drive activation, expansion, retention, and measurable revenue impact.
This role blends executive leadership with deep product craftsmanship. You’ll scale high-performing teams while personally diving into data, experimentation, and design. You’ll thrive in this role if you’re a builder who leads from the front.
What You’ll Do
Zone A
$278,000—$445,000 USD
Zone B
$242,000—$387,000 USD
Zone C
$218,000—$349,000 USD
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: [https://careers.toasttab.com/locations-toast](https://careers.toasttab.com/locations-toast).