Help Desk Technician II at Experian

You are an experienced technical professional with at least one year of specific technical support experience and two years in a call center environment. You possess a strong grasp of internet technologies and are comfortable navigating complex troubleshooting tasks. **What makes it worth a look...** Experian offers a hybrid work model in Heredia with a set Tuesday to Saturday schedule from 9am to 6pm. The role includes a comprehensive benefits package featuring medical and dental insurance, an international share save plan, and education reimbursement. **You might be a good fit if you...** * Demonstrate at least 85% proficiency in English. * Have practical experience with FTP, XML, and JSON. * Are comfortable managing directory services like AD. * Can troubleshoot web-based issues across Chrome, Firefox, and Internet Explorer.