Implementation Manager at Odyssey

**Who this is for** This role suits a senior implementation or customer success professional with at least 5 years of experience deploying complex SaaS products, particularly those comfortable navigating the nuances of government agencies. You should thrive in a fast-paced, startup environment where technical acumen and problem-solving are key. **What makes it worth a look...** The company offers a chance to work on high-impact civic infrastructure that directly affects families, backed by notable investors, and provides unlimited PTO and comprehensive benefits. Compensation is competitive for a remote senior role. **You might be a good fit if you...** * Have experience managing 6+ month technical implementation cycles. * Are adept at configuring technical workflows like APIs and webhooks. * Can use SQL or advanced Excel to investigate data. * Have an owner mindset and proactively overcome obstacles without needing handed solutions.