Ideal for someone with customer service experience who enjoys being the bridge between customers and business solutions. **What makes it worth a look...** Firs
Work type: onsite
Location: USA, Oregon, Portland
Salary: $18 – $24/hr
Type: Full-time
Ideal for someone with customer service experience who enjoys being the bridge between customers and business solutions. **What makes it worth a look...** First American is hiring a Customer Service Representative in Portland, Oregon, offering $17.68 - $23.56 per hour for this on-site, full-time role. **You might be a good fit if you...** * Respond to customer inquiries via phone, email, and web platforms. * Use internal systems to track requests and document interactions. * Troubleshoot problems and guide customers to solutions. * Comfortably navigate computer systems and learn new tools.
# Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
# What We Do
Customer Service Representative - Flexible Part time In office Portland, OR
We’re looking for a customer-focused professional to join our Portland, OR office, working onsite five days a week. In this role, you’ll serve as a key point of contact for customers, partners, and internal stakeholders, delivering timely and effective support across a variety of service channels.
As a Customer Service Representative, you’ll handle a wide range of inquiries from the general public, real estate professionals, and other business partners. The nature of requests will vary depending on the business line - ranging from escrow-related questions, insurance policy and claims support, to technical assistance.
This is a Flexible Part Time role.
What You’ll Do:
Pay Range: $17.68 - $23.56 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.