Incident Lead & CI KPI development Manager at Oatly at Oatly

This role is designed for a senior quality professional with a background in the food and beverage industry (5+ years) and a degree in Food Science or Engineering. You should be a structured leader who remains calm under pressure, as you will be the point person for global product incidents, root cause investigations, and high-stakes risk assessments. Located primarily at the Landskrona site with flexibility to work from the Malmö HQ, this position offers a blend of operational crisis management and strategic data analysis. You won’t just be "putting out fires"—you’ll also lead the development of Global Quality KPIs, using analytics to drive long-term continuous improvement and proactive risk reduction. **You might be a good fit if you...** * Have extensive experience leading Incident Management Teams (IMT) and managing product traceability. * Are skilled in problem-solving methodologies like Six Sigma, RCA, or Lean to identify why things went wrong. * Enjoy "building from scratch" and can translate complex complaint data into actionable business insights. * Can influence stakeholders across commercial, supply chain, and communications teams without needing formal authority.