Incident Manager at Kyndryl
You're a seasoned Incident/Situation/Major Incident Manager with at least 3 years of experience, a strong grasp of ITIL Service Management, and expertise in han
Work type: onsite
Location: Noida India (INNOIGAL) WeWork Galaxy SO
Type: Full-time
You're a seasoned Incident/Situation/Major Incident Manager with at least 3 years of experience, a strong grasp of ITIL Service Management, and expertise in handling critical P1 incidents within large enterprise environments. A graduate degree in Computer Science or a related field is preferred, along with ITIL Foundation/Intermediate certification.
**What makes it worth a look...**
This full-time, on-site role at Kyndryl in Noida, India focuses on leading high-severity incidents and driving cross-functional resolution for mission-critical systems, offering a chance to truly impact client success.
**You might be a good fit if you...**
* Possess 3+ years in Incident, Situation, or Major Incident Management.
* Have proven experience managing P1 incidents/major outages in large-scale enterprises.
* Understand core infrastructure technologies like Servers, Cloud, Networks, Applications, and Security.
* Are proficient with MS Office tools for reporting and dashboards.
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