Incident Manager at Kyndryl

You're a seasoned Incident/Situation/Major Incident Manager with at least 3 years of experience, a strong grasp of ITIL Service Management, and expertise in han

Work type: onsite

Location: Noida India (INNOIGAL) WeWork Galaxy SO

Type: Full-time

You're a seasoned Incident/Situation/Major Incident Manager with at least 3 years of experience, a strong grasp of ITIL Service Management, and expertise in handling critical P1 incidents within large enterprise environments. A graduate degree in Computer Science or a related field is preferred, along with ITIL Foundation/Intermediate certification. **What makes it worth a look...** This full-time, on-site role at Kyndryl in Noida, India focuses on leading high-severity incidents and driving cross-functional resolution for mission-critical systems, offering a chance to truly impact client success. **You might be a good fit if you...** * Possess 3+ years in Incident, Situation, or Major Incident Management. * Have proven experience managing P1 incidents/major outages in large-scale enterprises. * Understand core infrastructure technologies like Servers, Cloud, Networks, Applications, and Security. * Are proficient with MS Office tools for reporting and dashboards.

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