Inside Sales Representative at IDEXX
You are an experienced professional with at least two years of work experience and a Bachelor’s degree. You have a background in animal health, medical devices,
Work type: onsite
Location: Gangnam Korea
Type: Full-time
Summary
You are an experienced professional with at least two years of work experience and a Bachelor’s degree. You have a background in animal health, medical devices, or the pharmaceutical industry.
**What makes it worth a look...**
IDEXX is hiring for this full-time role based on-site in Gangnam, Korea. While specific salary details were not provided, this is a chance to manage multi-channel customer relationships in a specialized global market.
**You might be a good fit if you...**
* Possess at least two years of professional experience.
* Have practical experience using Salesforce for pipeline and data management.
* Maintain advanced proficiency with Microsoft Excel and PowerPoint.
* Can articulate complex technical information to prospective and existing clients.
Job Description
JOB SUMMARY
The Inside Sales Representative is responsible for selling IDEXX products and services to customers and prospects through a variety of channels including voice, email, web and chat. This role focuses on identifying and generating demand while building and maintaining strong, trust-based customer relationships over time.
The Inside Sales Representative partners with other Inside Sales professionals and cross-functional teams to leverage the breadth of the IDEXX portfolio, promotional offerings and a targeted sales strategy. Through a consultative and customer-focused approach, this role contributes to profitable revenue growth and high levels of customer satisfaction.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Prioritize and make calls to prospects and existing customers.
- Coordinate sales opportunities that span multiple IDEXX products, especially reference laboratory services involving multiple IDEXX commercial representatives.
- Maintain contact database with accurate profiles, notes and opportunity information.
- Successfully complete IDEXX training on our markets, our products and selling skills.
- Coordinate efforts with field sales team to retain, acquire and grow account base.
- Ensures complete and timely information about customer accounts is available to decision makers to yield effective business strategies and outcomes.
- May attend industry shows in territory as necessary.
EDUCATION:
EXPERIENCE:
- Min 2 years of working experience
- Customer interacting experience is preferred
- Experience in animal health industry highly valued, pharmaceuticals, medical devices or related industries also desired
REQUIRED SKILLS AND ABILITIES:
- High comfort with both outbound and inbound sales activity, combining account strategy with attention to detail.
- Strong communications skills including writing, listening and questioning.
- Sales ability / persuasiveness.
- Strong interpersonal skills with ability to establish rapport quickly, build and maintain relationships.
- Capability to absorb and articulate technical information.
- Highly motivated and goal oriented.
- Strong organizational skills, especially in a multi-tasking environment.
- Effective time management skills to ensure desired business outcomes
- Ability to work both independently and as part of a team.
- Excellent proficiency in Microsoft Office tools (e.g., Excel, PowerPoint).
- Ability to leverage CRM data (Salesforce) and sales analytics to drive account strategy
PHYSICAL DEMANDS:
- Extensive sitting or standing, phone and computer use.
- Domestic travel may be required approximately 1–2 times per month.
WORK ENVIRONMENT:
LEVELING GUIDE:
- Has developed specialized skills through job-related training and considerable on-the-job experience.
- Work typically involves technical skills and/or administrative duties within standard operating procedures and/or scientific methods.
- Completes work with limited degree of supervision.
WHY IDEXX?
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