Integrations Expert | Customer Experience at Ramp

This role is for a technical support expert with two to four years of experience specifically managing ERP or HRIS integrations like NetSuite, Sage Intacct, or QuickBooks. You should have a background in FinTech or accounting software and feel comfortable acting as the final escalation point for complex sync failures that usually require engineering eyes. **What makes it worth a look...** The compensation is high for a support role, topping out around $164k for a remote position. Ramp is growing incredibly fast, and they offer unique perks like a $10,000 annual fertility stipend, a 401k match, and unlimited AI token usage. **You might be a good fit if you...** * Can troubleshoot 90% of NetSuite or Workday integration errors without asking a developer for help. * Have high energy for live debugging sessions on Zoom with frustrated customers. * Understand the technical flow of APIs, JSON payloads, and financial ledger data. * Want to move from just answering tickets to actually writing the integration support playbook.