Intermediate Software Engineer- (AIOps) at PointClickCare

This role is designed for a seasoned Software or Site Reliability Engineer (5+ years of experience) who wants to pivot into the emerging field of AIOps. The ideal candidate blends traditional DevOps/SRE skills—like managing Kubernetes and CI/CD pipelines—with an interest in applying Machine Learning and Generative AI to automate infrastructure and incident response. The position offers a competitive salary range of **CAD 115,000 - 128,000** and a hybrid work model in the Toronto area. It is a unique opportunity to join a stable, award-winning health tech company that is actively reinvesting revenue into R&D. You won't just be maintaining systems; you'll be building "self-healing" infrastructure using advanced tools like LangChain and various AI agent frameworks. **You might be a good fit if you...** * Have 5+ years of software engineering experience with a deep understanding of SRE principles. * Are proficient with **Azure, Kubernetes, and Python**, and are eager to use **LangChain or RAG** in a production environment. * Enjoy building automated, event-driven workflows rather than performing manual system maintenance. * Level up your career by integrating AI/ML models into observability and cloud-native scaling strategies.