IT Support Specialist at Zillow

This role is designed for a professional with at least 2 years of IT experience who thrives in a fast-paced corporate environment. The ideal candidate has a strong foundation in both Windows and macOS ecosystems and is comfortable balancing technical troubleshooting with high-touch customer service. Since this is an office-based role in Bengaluru, it is best suited for local professionals who enjoy hands-on hardware support and face-to-face collaboration. A standout aspect of this position is the opportunity to work with a modern enterprise tech stack, including Okta, Intune, and JAMF, at a high-growth global company. While the role is primary office-based, it offers "incentive compensation" on top of base pay, which is a significant perk for a support-tier role. You will be a key player in Zillow’s India expansion, providing visibility and potential for career growth as the local team scales. **You might be a good fit if you...** * Have 2+ years of experience managing Active Directory, Office365, and enterprise ticketing systems like ServiceNow. * Are equally comfortable troubleshooting a MacBook via JAMF as you are managing Windows devices through Intune. * Enjoy being the "go-to" person for technical issues and can explain complex fixes to non-technical staff. * Live within commuting distance of Bengaluru and are looking for a stable, highly collaborative office environment.