IT Support Team Lead at Abridge

You're a senior IT professional with 4–6 years of experience, including 1–2 years in a lead or senior role, comfortable with hands-on troubleshooting and process improvement in a macOS-heavy environment. **What makes it worth a look...** Abridge is hiring an IT Support Team Lead for their hybrid SF office, offering USD 124,000 - 138,000/year in a fast-paced healthcare AI startup. They provide a comprehensive benefits package including generous time off, health plans, 401(k) matching, and a lifestyle wallet. **You might be a good fit if you...** * Have strong troubleshooting skills with macOS, Google Workspace, Slack, and SaaS apps. * Are familiar with MDM platforms like JAMF and ITSM environments for ticket lifecycle management. * Understand SSO, MFA, and user provisioning/deprovisioning processes. * Can ensure support practices align with HIPAA and SOC 2 requirements.