IT Support Technician at Betterment

Ideal for an IT professional with at least two years of macOS support experience, specifically focusing on high-touch user assistance. You should be comfortable acting as a point of escalation for technical issues. **What makes it worth a look...** Betterment is offering $82,500 - 96,500 per year for this full-time, on-site IT Support Technician role at their NYC headquarters. They provide a competitive benefits package including health, dental, vision, and a 401(k) with employer match. **You might be a good fit if you...** * Have experience managing SaaS platforms like Okta, Google Workspace, and Office 365. * Can troubleshoot hardware, macOS, iOS, and Android devices, and A/V systems. * Are proficient with ticketing systems such as Zendesk and documentation tools like Confluence. * Are comfortable with basic networking concepts and remote troubleshooting.