IT Systems & Ops Engineer at whatnot

This role is ideal for a mid-level IT professional (3–5 years of experience) who thrives in fast-paced startup environments. You should be a "power user" of modern cloud identity and productivity suites, specifically **Okta** and **Google Workspace**, with a strong background in supporting **macOS** fleets. The position requires a balance of high-level systems administration and hands-on, in-person troubleshooting at the Los Angeles or Phoenix hubs. Whatnot offers a competitive salary range of $120k–$140k for a mid-level role, reflecting their high bar for talent. While the role requires an on-site presence for office support, you’ll be joining one of the fastest-growing marketplaces in the world. You won’t just be closing tickets; you’ll be instrumental in strategic projects like JSM migrations, AI tool deployment (Gleanbot), and building complex workflow automations. **You might be a good fit if you...** * Have deep experience managing **Okta** (SSO, SAML, SCIM) and automated onboarding/offboarding workflows. * Enjoy being the "go-to" person in an office for troubleshooting hardware, conference rooms, and networking issues. * Are comfortable building custom automations using tools like **Okta Workflows** or Zapier to eliminate manual tasks. * Possess an "ownership mindset" and can communicate effectively with everyone from new hires to executives.