IT Systems & Ops Engineer at whatnot

This role is ideal for a mid-level IT professional with 3–5 years of experience who enjoys a mix of high-volume support and backend systems administration. You should be deeply familiar with the modern startup tech stack—specifically macOS, Okta, and Google Workspace—and have a proactive interest in automating manual workflows. Since this is a hybrid role in LA or Phoenix, it’s perfect for someone who values in-person collaboration but wants the benefits of a remote-first culture. The compensation is competitive ($120k–$140k) and comes with a standout benefits package, including a 4% 401k match, substantial family planning benefits, and monthly allowances for food, wellness, and "dogfooding" the app. You’ll have the chance to move beyond basic troubleshooting into strategic projects like AI deployment and MDM management within a high-growth, fast-paced marketplace environment. **You might be a good fit if you:** * Have advanced experience administering Okta (SSO/SAML) and Google Workspace. * Are comfortable managing a Jira Service Management queue while maintaining strict SLAs. * Like building automations using tools like Okta Workflows, Zapier, or Make. * Living in the Los Angeles or Phoenix area and are willing to provide hands-on hardware support.