IT Team Lead | EMEA (or 5 am GMT-3) at Deel

You're a seasoned IT professional with over a decade of experience in support or systems administration, including at least four years specifically leading technical teams within an MSP, SaaS, or enterprise services environment. You possess a strong background in Tier 3 technical escalations and are comfortable serving as the final point of contact for complex system outages and security incidents. **What makes it worth a look...** Deel offers a fully remote environment with a massive $17.3 billion valuation, providing the stability of a global leader alongside stock grant opportunities for eligible roles. You'll gain a high level of autonomy managing external customer service delivery across EMEA time zones while enjoying perks like optional WeWork access and scalable international benefits. **You might be a good fit if you...** * Have expert-level technical knowledge of both macOS and Windows environments. * Regularly work with IAM and SSO platforms like Okta, Entra ID, or JumpCloud. * Are proficient in UEM solutions for remote device management and troubleshooting. * Know how to design and improve ITSM processes and documentation workflows.