**Who this is for** An IT professional looking to provide remote technical support for software and hardware in a specialized B2B environment, specifically for
Work type: remote
Location: Remote - US
Salary: $15 – $25/hr
Type: Full-time
**Who this is for** An IT professional looking to provide remote technical support for software and hardware in a specialized B2B environment, specifically for the Heavy Duty Truck and Automotive repair industries. **Key highlights** You will manage the full lifecycle of customer support requests, including deploying hardware, troubleshooting network configurations, and maintaining payment processing solutions. **You might be a good fit if you...** - Possess extensive experience with modern Windows operating systems and server environments. - Have a strong background in diagnosing and building PC hardware. - Understand networking fundamentals, including TCP/IP, routing, and internet security. - Hold technical certifications such as A+ or Net+.
It's fun to work in a company where people truly BELIEVE in what they're doing!
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
Pluss software, part of the Fullsteam organization, provides shop management software with embedded payments processing to Heavy Duty Truck and Automotive Repair, Inventory management and whole shop accounting.
We are looking for an experienced IT Technician to join our team. As a part of Pluss Software LLC’s IT Support team, you will be responsible for the installation, troubleshooting, and support of both software and hardware solutions. You will also be responsible for managing both internal resources and customer systems. You will respond daily to new and diverse customer problems and requests and will be responsible for finding solutions to match their needs.
Primary Responsibilities:
Additional desired Qualifications