Knowledge Base Associate I at Gohighlevel
Ideal for an experienced professional with two to three years in the SaaS or martech space, specifically someone who has spent one to three years creating custo
Work type: remote
Location: Remote(US)
Type: Full-time
Ideal for an experienced professional with two to three years in the SaaS or martech space, specifically someone who has spent one to three years creating customer-facing help documentation. You are a self-starter who knows how to translate technical product updates into clear and accessible user guides.
**What makes it worth a look...**
Gohighlevel offers a fully remote environment within a massive, high-scale platform ecosystem. While they do not list specific compensation, this role provides the chance to own the educational strategy for a product supporting over two million businesses.
**You might be a good fit if you...**
* Possess deep hands-on experience using the HighLevel platform.
* Have proficiency with screen-capture and video tools like Loom or Jumpshare.
* Can manage multiple documentation projects from initial concept to final publication.
* Are comfortable coordinating directly with product managers and engineers to support new feature launches.
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