Lead, Advanced Analytics, Community Support at Airbnb

This role is for a seasoned analyst with at least five years of experience who understands the unique data challenges of customer support and operations. You should be comfortable building statistical models and causal inference frameworks to improve how a massive global platform handles guest and host issues. **What makes it worth a look...** The biggest draw is the flexibility of a remote-eligible US role paired with a strong compensation package that includes equity and travel credits. You get to influence high-level product roadmaps while staying technical enough to design your own data pipelines and schemas. **You might be a good fit if you...** * Have mastered SQL and either Python or R for complex causal analysis. * Can build ETL frameworks using tools like Airflow. * Experience measuring machine learning models and experimentation impact. * Understand the nuances of multi-sided marketplaces and contact center metrics.