Lead, Customer Service at Kyndryl

You're a technical leader with at least five years of experience in resolution and support, adept at managing teams through incident, problem, and change processes, including root cause analysis. Prior experience leading technical or support teams is essential. **What makes it worth a look...** This is a full-time, on-site Lead, Customer Service role with Kyndryl in Bangalore, Karnataka, India. They provide access to cutting-edge learning opportunities with certifications from Microsoft, Google, and Amazon. **You might be a good fit if you...** * Have proven experience leading technical or support teams through incident, problem, and change management. * Possess at least 5 years of technical resolution and support experience. * Can effectively communicate with both technical and customer stakeholders. * Hold industry-recognized certifications in an aligned supporting area, such as Azure. * Demonstrate proficiency in asset management including tagging, verification, and inventory management.