Lead Escrow Disbursement Coordinator at First American

**Who this is for** This role is for an experienced financial operations professional who excels in leadership and wants to manage the critical disbursement pha

Work type: onsite

Location: USA, New York, New York

Salary: $29 – $39/hr

Type: Full-time

Summary

**Who this is for** This role is for an experienced financial operations professional who excels in leadership and wants to manage the critical disbursement phase of complex commercial real estate closings. **Key highlights** You will serve as the lead for escrow disbursements, balancing financial files, managing wires, and reconciling accounts while providing guidance and mentorship to the team. **You might be a good fit if you...** - Have 6+ years of relevant experience in banking or escrow operations. - Maintain a high level of accuracy when managing financial data and settlement statements (HUDs). - Possess strong leadership skills to guide team members through complex problem-solving scenarios. - Are proficient in Microsoft Office and experienced with high-volume, deadline-driven financial environments.

Job Description

# Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

# What We Do

Enable your attention to detail and operational expertise to support the successful completion of complex real estate transactions. If you excel in a fast-paced environment where accuracy, collaboration, and problem-solving are essential, this is an opportunity to bring your skills to a trusted leader in the real estate services industry.

First American is seeking a Lead Escrow Disbursement Coordinator to support escrow branch operations and ensure the timely and accurate disbursement of funds for closed transactions. In this role, you will review and prepare closing files for disbursement, confirm file balances, and execute disbursements in accordance with established instructions. Responsibilities include issuing wires and checks, printing and distributing closing documents such as final HUDs and cover letters, and partnering with escrow officers, lenders, and buyers to resolve discrepancies and finalize transactions. This position plays a critical role in delivering a seamless and compliant closing experience for the New York National Commercial Services team.

How You’ll Contribute:

• Serve as a subject matter expert and resource to the team, resolving complex issues using sound judgment and best practices  


• Review, balance, and disburse escrow files, including issuing checks and preparing wires in accordance with instructions  


• Prepare and distribute closing documents, final HUDs, and related correspondence to appropriate parties  


• Partner with lenders, buyers, and escrow officers to reconcile discrepancies and ensure accurate file completion  


• Manage daily financial activities including deposits, billing, wire reconciliation, and accounting reports  


• Provide responsive customer service, support operational needs, and guide team members on problem resolution  

• High School diploma or equivalent  


• 6+ years of banking and/or escrow experience strongly preferred  


• Strong leadership, organizational, and problem-solving skills with the ability to manage multiple priorities  


• Working knowledge of escrow processes, settlement statements (HUDs), and basic accounting principles  


• Intermediate proficiency with Microsoft Office and escrow-related systems; ability to perform accurate data entry  


• Ability to interpret instructions, analyze financial information, and resolve practical problems in dynamic situations  


• Effective communication and customer service skills with a collaborative, team-oriented approach  


• Detail-oriented with solid analytical abilities and emerging leadership capability  

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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