Learning & Development Partner at five9

This role is ideal for a mid-level L&D professional with at least 2 years of experience who is comfortable balancing creative content design with technical system administration. You should be proficient in instructional design tools like Articulate 360 and have a solid grasp of how to manage a Learning Management System (LMS) or LXP to drive employee development. The position offers a robust benefits package tailored to the Philippines market, including company stocks, a retirement plan, and HMO with free dependents. While the role is hybrid in Manila, it provides unique perks like a 15% night shift differential and allowances for meals and internet while working from home. Career growth is supported through annual merit increases and global exposure. **You might be a good fit if you:** * Have hands-on experience designing e-learning modules and managing global onboarding programs. * Are detail-oriented enough to handle compliance tracking and data analytics for learning reports. * Enjoy troubleshooting technical issues for users and creating "self-service" knowledge articles. * Work well in a fast-paced, cross-functional environment and can translate business needs into actionable training.