LTSS Service Care Coordinator at Centene

Ideal for a social worker, case manager, or Registered Nurse who holds a Bachelor’s degree or equivalent nursing license and possesses at least one year of expe

Work type: remote

Location: Remote-IA

Salary: $23 – $39/hr

Type: Full-time

Summary

Ideal for a social worker, case manager, or Registered Nurse who holds a Bachelor’s degree or equivalent nursing license and possesses at least one year of experience working with specific long-term care populations. You are comfortable managing personalized service plans and navigating community resources. **What makes it worth a look...** Centene offers a pay range of $22.94 to $38.79 per hour for this position. While advertised as remote, note that this role requires 75% travel within Adams, Clarke, and Union counties to conduct in-person member assessments. **You might be a good fit if you...** * Hold a current Bachelor’s degree or RN license. * Have at least one year of professional experience with long-term care populations. * Possess a valid driver’s license and reliable transportation for frequent regional travel. * Are skilled in documenting care plans and maintaining regulatory compliance.

Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

This role requires approximately 75% travel to support members in Adams, Clarke, and Union counties.  Applicants have the flexibility to work remotely from their home the remaining time. We provide all required equipment and reimburse for mileage at the current IRS rate. The schedule is Monday - Friday, 8am - 5pm.

Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome


• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care


• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members


• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans


• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs


• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met


• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators


• May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate


• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits


• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner


• Performs other duties as assigned


• Complies with all policies and standards

Pay Range: $22.94 - $38.79 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

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