LTSS Service Care Coordinator at Centene

Ideal for a candidate holding a Bachelor’s degree with at least one year of experience working with long-term care populations or an RN with at least six years

Work type: remote

Location: Remote-IA | Des Moines - 1080 Jordan Creek Pkwy (10918)

Salary: $23 – $39/hr

Type: Full-time

Summary

Ideal for a candidate holding a Bachelor’s degree with at least one year of experience working with long-term care populations or an RN with at least six years of relevant experience. You will manage care plans, assess member needs, and facilitate community resources to support health outcomes. **What makes it worth a look...** Centene offers a pay range of $22.94 to $38.79 per hour for this full-time role. While it is marketed as remote, the position actually requires 75% travel within Polk County, Iowa, and includes mileage reimbursement at the current IRS rate. **You might be a good fit if you...** * Hold a current nursing license or a bachelor’s degree. * Have experience assessing service needs for long-term care members. * Are comfortable spending three days a week visiting members on-site. * Understand regulatory compliance for healthcare documentation.

Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

This role requires approximately 75% travel to support members in Polk County. Applicants have the flexibility to work remotely from their home the remaining time. We provide all required equipment and reimburse for mileage at the current IRS rate. The schedule is Monday - Friday, 8am - 5pm.
 

Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome


• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care


• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members


• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans


• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs


• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met


• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators


• May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate


• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits


• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner


• Performs other duties as assigned


• Complies with all policies and standards

Pay Range: $22.94 - $38.79 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

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