LTSS Service Care Manager - New Castle County at Centene

You're a professional with a Bachelor's degree and 2-4 years of experience in care management, ready to help develop and coordinate holistic care plans. **What

Work type: hybrid

Location: Newark-750 Prides Crossing (11131)

Salary: $27 – $49/hr

Type: Full-time

Summary

You're a professional with a Bachelor's degree and 2-4 years of experience in care management, ready to help develop and coordinate holistic care plans. **What makes it worth a look...** This full-time, hybrid role with Centene offers a pay range of $27.02 - $48.55 per hour and requires you to reside in New Castle County. **You might be a good fit if you...** * Have experience developing long-term care plans. * Can assess member needs and identify relevant resources. * Are comfortable interacting with healthcare providers and community partners. * Can document and maintain member information and care management activities.

Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

This position is a hybrid role with face to face visits to members. Must reside in New Castle County.

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome


• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care


• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members


• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans


• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs


• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met


• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators


• May perform home and/or other site visits to assess member’s needs and collaborate with healthcare providers and partners


• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits


• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner


• Performs other duties as assigned.


• Complies with all policies and standards.

This position is a hybrid role with face to face visits to members. Must reside in New Castle County.

Pay Range: $27.02 - $48.55 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

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