Major Incident Manager at Experian

This senior-level Major Incident Manager role at Experian involves leading critical and major incidents from detection to resolution within the UKI region, requ

Work type: hybrid

Location: Sofia

Type: Full-time

This senior-level Major Incident Manager role at Experian involves leading critical and major incidents from detection to resolution within the UKI region, requiring participation in a 24/7 on-call rota. **What makes it worth a look...** The company offers a robust social benefit package including life insurance, food vouchers, additional health insurance, a monthly flex allowance, corporate discounts, and a Sharesave plan, alongside 25 days paid vacation and flexible working hours. **You might be a good fit if you...** * Have 3+ years of proven incident management experience. * Hold an ITIL v3 or v4 Qualification. * Are proficient with IT Service Management (ITSM) tools like ServiceNow. * Possess a good understanding of Major Incident Workbenches and collaboration enablers.

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