Managed Services Consultant - Commercial at Veeva

This role is ideal for a mid-level professional with at least 3 years of experience in system operations or IT consulting, specifically within a client-facing capacity. You should be comfortable acting as a bridge between technical teams and business stakeholders. Since this role supports the Japanese market, native-level Japanese is required, along with the ability to navigate English technical documentation. The standout feature of this position is the opportunity to work for a Public Benefit Corporation (PBC) within the high-growth life sciences cloud sector. You will move beyond simple maintenance to act as a strategic advisor, driving change management for global clients as they transition to SaaS. While the role is based on-site in Tokyo, it offers the stability of a mature SaaS leader with $2B+ in revenue and a culture focused on "Employee Success." **You might be a good fit if you...** * Have a strong background in Salesforce (CRM) or Content Management Systems like SharePoint or Documentum. * Enjoy "thinking critically" to propose solutions customers may not have even realized they needed yet. * Are comfortable managing the post-implementation lifecycle and ensuring long-term product adoption. * Have prior experience or a strong interest in the Life Sciences or pharmaceutical industry.