Managed Services Consultant - Commercial at Veeva

This role is ideal for a mid-level professional with at least 3 years of experience in system operations or IT consulting, particularly those who enjoy direct client interaction. You should have a strong background in managing SaaS platforms or CRM systems and be comfortable navigating the bridge between technical requirements and business outcomes. Native Japanese fluency is essential, as you will be the primary liaison for local customers. Based in Hiroshima, this position offers the stability of a high-growth Public Benefit Corporation (PBC) that prioritizes long-term industry impact over short-term profits. You will join the Professional Services team during a high-growth phase, providing significant opportunities to become a domain expert in life sciences technology. The role focuses on post-implementation success, meaning you’ll build long-term relationships with clients rather than just completing one-off projects. **You might be a good fit if you...** * Have 3+ years of experience in system maintenance or technical consulting with a client-facing focus. * Are proficient in Salesforce, SharePoint, or similar content management systems. * Are a native Japanese speaker who can also navigate English technical documentation. * Enjoy "thinking critically" to suggest proactive solutions that customers haven't even thought to ask for yet.