Manager, AI Services Consulting at Zendesk

Ideal for a seasoned professional with at least 7 years in enterprise SaaS consulting or related fields, including 2 years in AI and 2 years in people management, holding a Bachelor's degree in a relevant field. **What makes it worth a look...** Zendesk is offering a full-time, hybrid role in Austin, Texas, with an On Target Earnings range of $160,000-$240,000 annually. **You might be a good fit if you...** * Have managed and scaled customer-facing teams, ideally 6-10 direct reports. * Possess strong fluency in AI-enabled customer service workflows and integrations. * Have experience in delivery management, including scoping, resourcing, and risk management. * Can translate customer goals into technical AI solutions and ensure measurable business impact.