Manager, Application IT Support at Experian

You are a technical leader with five or more years in IT support or end-user computing, including at least two years managing teams. You are comfortable bridging the gap between engineering and client operations while navigating enterprise service management frameworks. **What makes it worth a look...** Experian offers a base salary of $115,747 to $208,344 per year for this fully remote or hybrid role within the United States. You will also have access to a comprehensive benefits package that includes medical, dental, vision, and 401K matching. **You might be a good fit if you...** * Have hands-on experience with ServiceNow and Salesforce case management. * Possess technical proficiency in SQL, Linux, and shell scripting. * Know how to manage monitoring tools like Splunk, Datadog, and MuleSoft. * Understand ITIL principles and can apply them to operational metrics like SLAs and CSAT.