This role is ideal for a seasoned operations professional with **7+ years of experience**, specifically those who have scaled teams within high-growth startups.
Work type: remote
Location: Remote
Salary: $121,600 – $190,000/yr
Type: Full-time
This role is ideal for a seasoned operations professional with **7+ years of experience**, specifically those who have scaled teams within high-growth startups. You should have a strong analytical foundation—likely from a background in consulting, finance, or BizOps—and at least **2 years of people management** experience. If you are comfortable using data to navigate "0-to-1" initiatives and enjoy building systems from scratch, you will thrive here. The position offers a highly competitive salary range of **$121,600 - $190,000** plus equity, and it is **fully remote**. Headway provides a robust benefits package tailored to their mission, including therapy reimbursement, fertility benefits, and a dedicated holiday break in December. With Series D funding and a massive provider network, this role offers the stability of an established company with the fast-paced growth potential of a mission-driven tech leader. **You might be a good fit if you...** * Enjoy "digging into the weeds" of complex datasets to drive strategic decisions. * Have held leadership roles in a startup environment and managed direct reports. * Are a strong cross-functional collaborator who can influence Product and Data teams. * Want to solve the accessibility crisis in the US mental healthcare system.
Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.About The Role
As Headway works to build a new mental healthcare system that everyone can access, we’re facing unique operational challenges and opportunities that come with growing and scaling at an unparalleled rate. We’re pushing the boundaries of the existing healthcare system so that we can fulfill our promise to providers, patients, and payers to create access to high quality providers across the nation. In order to do that, we’re building a world class operations team that enables efficiency, growth, and quality, and as a member of this team, you will have the opportunity to have a material impact on the trajectory of Headway and help define a function core to the livelihood of our business and the impact we deliver for our partners and clients.
As a Business Operations Manager, you will lead high-impact, cross-functional initiatives that span teams and pods. You’ll operate as a thought partner to Product, Data, and Operations leaders – helping shape objectives, influence priorities, and translate complex insights into actionable plans. In addition to owning critical operational workflows, you’ll design scalable systems, mentor team members, and drive initiatives that create durable, measurable impact across the organization. This role requires strong judgment, comfort with ambiguity, and the ability to drive alignment and execution across the organization.
What you’ll do at Headway
The expected base pay range for this position is $121,600 - $190,000 based on a variety of factors including qualifications, experience, and geographic location.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include: