Manager, Business Process Analysis at Zendesk

You're a seasoned professional with at least 7 years in business operations or process management, including 2 years in a people management role, ready to lead transformation efforts. **What makes it worth a look...** This is a full-time, senior-level Manager, Business Process Analysis role at Zendesk, based in Mexico City or Madison, Wisconsin, with a hybrid work arrangement. **You might be a good fit if you...** * Have experience leading teams of continuous improvement analysts. * Are proficient with CI/Lean methods like process mapping and root cause analysis. * Have strong program management skills, including portfolio management. * Are adept at using tools such as Smartsheet, Asana, or Jira, and Google Suite.