Manager, Contact Center Operations at Centene

You're a seasoned professional with a Bachelor's degree and over 5 years of relevant experience, potentially including 2+ years of supervisory experience, looking to guide contact center operations. **What makes it worth a look...** Centene is hiring for a fully remote Manager, Contact Center Operations in Kansas, with a competitive annual salary ranging from $75,300 to $135,400. They offer a comprehensive benefits package and embrace workplace flexibility for their 28 million members. **You might be a good fit if you...** * Have managed contact center operations with a focus on service, quality, and efficiency standards. * Can develop strategic approaches by reviewing performance reports and providing feedback. * Are experienced in creating and approving training materials for operations teams. * Ensure compliance with policies, procedures, and regulations.