You're a seasoned B2B onboarding or implementation professional with at least 8 years of experience, including team leadership, looking to build a function from
Work type: hybrid
Location: Remote - New York Tier 1 | Remote - Illinois Tier 2
Salary: $88,000 – $110,000/yr
Type: Full-time
You're a seasoned B2B onboarding or implementation professional with at least 8 years of experience, including team leadership, looking to build a function from the ground up. **What makes it worth a look...** This full-time hybrid role at Grubhub offers a base salary of $88,000-$110,000 annually, with potential for uncapped commission. New York-based roles offer a higher range. **You might be a good fit if you...** * Have experience building a function from 0 to 1. * Are comfortable with 10+ customer calls/zooms weekly. * Have experience with Salesforce, Churnzero, or Pendo. * Possess strong commercial acumen to unlock client spend.
About Grubhub
At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society.
Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering.
Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.
About The Opportunity
Grubhub’s Corporate Accounts team empowers companies to master one of their most overlooked spend categories: food. We provide a centralized platform for everything from individual meals to large-scale catering, backed by reliable delivery and consolidated billing. As part of the Sales organization, the Onboarding team is responsible for driving rapid platform adoption and managing critical order triage for new accounts.
As the Onboarding leader, you will be in a player / coach role. You will spend 50-75% of your time as a Player working directly with our highest value customers (10+ hours of customer calls / zooms per week). You will spend 25-50% of your time managing a small team and serving as the strategic architect of the client journey. We are building this function from the ground up and you will be responsible for designing journeys, metrics, processes and dashboards that create an effective onboarding flow. You will report directly to the Director of Sales and partner closely with Sales and Client Success leadership.
The Impact You Will Make
#LI-Hybrid
#LI-Remote
We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below.
New York: $88,000- $110,000 ($110,000- $137,500 OTE)
Illinois: $80,000- $100,000 ($100,000 - $125,000 OTE)
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
A Final Note